About Us

We are a full-service destination management company established in 1993 and based in San José, Costa Rica. Over the years, we have steadily grown become one of the country’s leading tour operators, thanks to our strong local connections and in-depth knowledge of Costa Rica. We are also proud to be a key promoter of sustainable tourism in the country.
Our aim is to create memorable travel experiences for our clients in a responsible and sustainable way. Since 2011, the Costa Rican Tourism Board has consistently awarded Ecole Travel its highest level of Sustainable Certification Tourism (CST). We are especially proud of our professional and passionate local team, who welcome our guests with the warm hospitality for which Costa Rica is so well known.

WHO WE ARE

Sustainability has been a key word in our operations for years. We are very proud to be part of a large and growing network of organizations that are conscious about the impact that tourism has on the environment and act accordingly.

Every tourist who visit Costa Rica will feel and experience in even the most remote corners of the country the efforts to protect, to recycle, to reduce waste, to educate, to involve local people AND visitors in order to keep this paradise for future generations.

Ecole Travel - About Us

HISTORY

Ecole Travel was founded in 1993 by Astrid Cremers, who after her study in Groningen (Netherlands) traveled extensively through Latin America, pioneering as a tourguide.

After a while she established herself in San José and started business by offering tours to the –then- remote and difficult –to-access Tortuguero. With tourism to Costa Rica on the rise, Ecole Travel was able to attract bussinesspartners from all major northwestern European countries. It has steadily become one of the leading travel agencies in Costa Rica. We are attending now groups / FITS / special interest and incentive groups.

Ecole Travel - About Us

FUTURE

Tourism will be sustainable or simply not be in a future. We dream of and will contribute to a fully sustainable tourism sector in Costa Rica, where it will be possible to travel for our customers without leaving an ecological footprint.

In order to achieve this for our own operations we acquired a piece of land with primary and secondary forest which will be used just for conservation purposes. This way we aim to compensate all our CO-2 emissions in the near future.

Ecole Travel - About Us
Ecole Travel - About Us
Ecole Travel - About Us
Ecole Travel - About Us

WE Got You Covered

Airport Pick-up

We offer brand new transportation units for our guests who arrive in Costa Rica. Their first encounter with our representative reflects the hospitality with which we aim to give them during their trip in our country. Our driver offers a safe trip to their first hotel.

Information Kit

All our guests will receive a personalized information kit upon arrival in Costa Rica which contains vouchers and route descriptions amongst other details. We pay much attention to make it tailor made for each of our guests.

Assistance in Costa Rica

We offer 24/7 assistance during the stay of our customers in Costa Rica. For emergencies that occur out of office hours. We have a special telephone number for our guests available.

Meet & Greet

Our first commitment is to offer an excellent service to all our guests who visit Costa Rica. Almost all of our FITS are received in our offices at the day after their arrival. It is important for us that our guests know who we are and who they are dealing with in case that an issue arise during their vacation. We welcome them with a fresh cup of Costa Rican coffee. They can clarify their last doubts and give some useful last tips about their trip!

Civil Responsability Liability

Ecole travel has a liability policy that supports a responsible operation. It protects the sums that the insured is legally obliged to pay for Civil Liability for damages caused to persons and / or their property, with which the insured maintains a relationship through a contract for the provision of services, exercising its profession. The vast majority of our suppliers are covered individually by this policy as well. Fortunately, in more than 20 years of operation in Costa Rica, we have never had to use it.